Vanilla Air (JW) Online Booking & Reservation

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Vanilla Air Destinations & Routes

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About Vanilla Air

About
Vanilla Air is a wholly-owned low-cost carrier in Japan, owned by All Nippon Airways. The airline will cease operations in the month of October 2019 post-merger with Peach Aviation. Vanilla Air began with two aircraft and now boasts a fleet of 15 which covers over 10 destinations. Alliance
Value Alliance is the first pan-regional low-cost carriers alliance which was formed in May 2016. The alliance is the fourth largest airline alliance in terms of passengers, flights, destinations, combined fleet and members. Vanilla Air allows customers to book flights with all 8 member carriers through each partner website and they collectively serve over 160 destinations, primarily in the Asia-Pacific region. Travel Class
Vanilla Air provides 3 fare types in the all-economy class cabin
Simple - The lowest and basic fare in Vanilla Air cabin class, passengers with checked luggage and seat reservation comes at an extra cost.
Inclusive- The inclusive fare encompasses free checked baggage allowance and fully refundable with no cancellation fee.
Campaign- The fare type is a heavily discounted ticket which is available from time to time which passengers will have to look out for. Baggage Allowance
Passengers are allowed to carry on hand luggage which can weigh up to 7kgs and check-in baggage which weighs up to 20kgs. Please read more information about baggage for different fare types and additional baggage price here. Check-in
Vanilla Air does not have any web check-in service.
Domestic Flights - Passengers can AIRPORT CHECK-IN 90 minutes to 30 minutes to the scheduled departure time.
International Flights - Passengers can AIRPORT CHECK-IN 2 hours to 50 minutes the scheduled departure time. In-Flight Services
Vanilla Air offers handcrafted meals in the flight kitchen accompanied by cold/hot beverages. All special meals have to be pre-booked 24 hours prior to departure. Onboard support
Vanilla Air provides special assistance for guests with special needs, Infants, expectant mothers, unaccompanied minors and any pre-departure arrangements. Passengers in need of mobility support will be provided with wheelchair services during the flight. Refund and Cancellation
Passengers can cancel their booking either through Vanilla Air’s sales’ offices or website. All cancellations are subject to a cancellation fee.
Address:
Narita International Airport 2PTB, Chiba, JAPAN
Call Center:
1800-927-7989
Website:
www.vanilla-air.com